Privacy Policy

PRIVACY POLICY

MAHA IMPEX PVT LTD is committed to protecting your privacy. This privacy policy below sets out how we use and protect any information that you share with us when you use our website.

Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used following our Privacy Policy.

This privacy policy explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act 2018), and the PECR (Privacy and Electronic Communications Regulations) and how areas of this website that may affect your privacy and personal details including how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising, or commercial sponsorship from third parties and the download of any documents, files, or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website to help you understand how we, this website, and its third parties (if any) interact with you and your computer/device to serve it to you.

WHAT WE COLLECT

We may collect and process the following information about you:

  1. information that you provide by filling in forms on our website including name, contact details, and demographic information such as postcode, preferences, and interests.
  2. order details.
  3. any correspondence between you and us.
  4. any surveys that we may ask you to complete.
  5. details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise;
  6. information about your purchases made via our Website.

What we do with the information we gather:

 

We use this information to understand your needs and to provide you with the best service possible. We use this information for the following purposes:

  1. to provide the service of fulfilling orders placed by our website.
  2. to administer our site and for internal operations, including data analysis, testing, research, statistical, and survey purposes.
  3. to contact you in response to a specific inquiry.
  4. to improve our website to ensure that content is presented most effectively for you and your computer.
  5. to improve the products and services we provide.
  6. to allow you to participate in interactive features of our service when you choose to do so.
  7. to notify you about changes to our service.
  8. to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.
  9. to send you promotional emails, postal mailings, or to call you about products, services, offers, and other things we think might be relevant to you.
  10. to contact you via email, telephone, or mail for market research reasons.
  11. for our own internal records.

How long we keep information:

We keep information for as long as necessary to comply with legislation or to fulfill the purpose for which we collected the information. Order data is currently kept for 7 years according to legal requirements and this timescale will change in line with any new directives.

USE OF COOKIES (not the sweet kind, unfortunately)

This site uses cookies to better your experience while visiting the website. As required by legislation, where applicable this site uses a cookie control system, allowing you to give explicit permission or to deny the use of /saving of cookies on their computer/device.

What are cookies?

Cookies are small files saved to the user's computer(s) hard drive that track, save and store information about your interactions and usage of the website. This allows us, through our server, to provide you with a tailored experience within this website.

Please be aware that if you wish to deny the use and saving of cookies from this website on your computer's hard drive you should take necessary steps within your web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon your first visit.

How do we use cookies?

We use cookies to distinguish you from other users of our site (including when you browse other third-party websites). This helps us to provide you with a good experience when you browse our website. We may also use cookies and similar technologies to show you more personalized advertising.

By using our site, you agree to our use of cookies. This policy explains what cookies, including third-party cookies, we use on our website, and how you can refuse or withdraw your consent to cookies.

The cookies on this website are either set by us or by our third-party partners and fall into the following categories:

Cookies and performance:

We want to ensure we provide a good experience. These cookies (which are set by third parties providing services to us) allow us to monitor how visitors use our website. These cookies provide us with anonymous statistics on how many people visit the website and where they have come from and the pages, they visit so that we can continue to develop and improve the website and our services. They also help us understand the effectiveness of our advertising.

Cookies and Interest-based advertising:

Cookies also allow third parties to identify what you find popular, allowing a more personalized and relevant selection of advertisements to be displayed when you browse the internet. They normally won't just be from us but build an overall, but anonymous, picture of an individual's preferences based on how they have browsed the internet, to deliver more relevant advertising. You may see interest-based advertising on this website, but also on third-party websites which use information collected about your browsing activity on this website.

Cookies and browser settings:

The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our website for another website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, which will not be governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

WEBSITE TRACKING

We may use tracking software to monitor our visitors to better understand how you use the website. The software will save a cookie to your computer's hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

CONTACTING US

If you contact us through this website, you do so at your own discretion and provide any such personal details requested at your own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

MARKETING[RW1] 

We may use your identity, contact, technical, usage, and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you. We only use the data you provide to us directly for this purpose. We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

We may engage in direct marketing - such as emails, postal mailings, SMS, and telemarketing activities with people who have previously bought products from us, or who have registered with us through the site, competitions, or newsletters and this is in our legitimate interests. We will offer a way out of receiving such marketing activities in marketing communication sent.

We may also send SMS alerts or make telephone calls, in this scenario we will also rely on you to let us know if you do not want to receive this by opting out of marketing.

Where you have not previously bought from us but have registered your details with us (for example by entering a competition or signing up for a newsletter), we will only send you marketing communications if you opted in to receiving marketing at the time and so given us your express consent (which you may withdraw at any time).

SAFEGUARDING YOUR PERSONAL INFORMATION

We never sell your details to third-party companies. Your personal details will only be used by us following this Privacy Policy. We may disclose your personal information to third parties:

If we ever sell any part of our business or assets, we may disclose your personal data to the prospective buyer of such business or assets.

You are entitled to request details of the personal information that we hold about you. If you would like a copy of the information held about you, please write to info@mahacart.co.uk. You are responsible for ensuring that the details you provide to us are correct and complete. If you believe that any information, we are holding about you is incorrect or incomplete, please email us as soon as possible, at info@mahacart.co.uk. We will promptly correct any information found to be incorrect.

CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

CONTACT US

If you have any questions regarding this privacy policy, you may contact us using the information below.

3 Piccolo Row, Churwell, Leeds, United Kingdom, LS27 7FJCompany number 12644815

info@mahacart.co.uk